Privacy Policy – table plus ph

1. Introduction

table plus ph ("we", "us", "the platform") operates the online gaming service available at tableplusph.net. This Privacy Policy applies to all players who register, browse, or use any feature of the platform from anywhere in the Philippines — including Manila, Quezon City, Cebu, Davao, and beyond.

By creating an account or using the platform, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal data as described here. If you do not agree, please discontinue use of the platform and contact us to close your account.

2. Data We Collect

We collect personal information at different points during your use of the platform. The categories and their sources are as follows:

Information You Provide Directly

• Registration data: full legal name, date of birth, email address, mobile number, and residential address in the Philippines.
• KYC verification documents: government-issued ID (such as a Philippine passport, driver's licence, or national ID) and, where required, proof of your registered payment method.
• Payment details: bank account name and number, or registered e-wallet account name for GCash or Maya. We do not store full payment credentials on our servers — transaction processing is handled by verified payment service providers.
• Support communications: messages, inquiries, and any information you share when contacting our support team.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser version, and screen resolution.
• Usage data: pages visited, game sessions played, bet history, session duration, and clickstream data.
• Location data: approximate location inferred from your IP address to confirm you are accessing from the Philippines.
• Cookies and similar technologies: session tokens, preference settings, and analytics identifiers. See Section 9 for full cookie details.

3. How We Use Your Data

The personal data we collect is used for the following purposes:

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: processing required to provide the gaming service, manage your account, and handle transactions is necessary to fulfil the agreement between you and table plus ph.
• Legal obligation: identity verification, anti-money laundering checks, and record-keeping are required under applicable Philippine laws and regulations.
• Legitimate interests: fraud detection, platform security, and responsible gaming monitoring are pursued as legitimate business interests, balanced against your privacy rights.
• Consent: where processing is not covered by the above grounds, we obtain your explicit consent. You may withdraw consent at any time by contacting support, though this may affect your ability to use certain features.

5. Sharing Your Data

table plus ph does not sell your personal data. We share data only in the following limited circumstances:

Service Providers

We work with trusted third-party companies who help us operate the platform. These include payment processing partners, identity verification service providers, cloud hosting providers, and analytics tools. All service providers are contractually bound to process your data only as instructed by us and to maintain appropriate security standards.

Legal and Regulatory Disclosure

We may disclose personal data to government authorities, law enforcement agencies, or courts when required by Philippine law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or harm.

Business Transfers

In the event of a merger, acquisition, or transfer of business assets, your data may be transferred as part of that transaction. We will notify affected users in advance of any such transfer where reasonably practicable.

6. Data Retention

We retain personal data for as long as your account is active and for a period after closure as required by applicable law and our internal compliance obligations. Transaction records, KYC documents, and account history are typically retained for a minimum period to comply with anti-money laundering regulations applicable in the Philippines. When data is no longer required, it is securely deleted or anonymised.

7. Data Security

table plus ph uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption on all data transmitted between your device and our servers.
• OTP authentication for sensitive account actions including withdrawals and password changes.
• Access controls limiting staff access to personal data on a need-to-know basis.
• Secure server infrastructure with regular security assessments.
• Monitoring systems to detect and respond to unusual account activity.

No system is completely immune to breach. If you become aware of any unauthorised access to your account or suspect your credentials have been compromised, contact our support team immediately.

8. Your Data Rights

As a user of table plus ph, you have the following rights in relation to your personal data:

• Access: you can request a copy of the personal data we hold about you.
• Correction: if any information we hold is inaccurate or out of date, you can request that we correct it.
• Deletion: you can request that we delete your personal data, subject to our legal and regulatory retention obligations.
• Restriction: in certain circumstances you can ask us to restrict how we use your data while a query is resolved.
• Objection: you can object to processing based on legitimate interests where you have grounds related to your particular situation.

To exercise any of these rights, contact our support team through the platform. We will respond within a reasonable timeframe and in accordance with applicable law. Identity verification may be required before we process any data access or deletion request.

9. Cookies and Tracking Technologies

table plus ph uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players use the platform. The types of cookies we use are:

• Essential cookies: required for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to collect anonymised data on how players navigate and use the platform. This helps us improve the experience over time.
• Preference cookies: store your settings such as language and display preferences between sessions.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform normally.

10. Minors and Age Restriction

table plus ph is strictly for users aged 21 and above. We do not knowingly collect personal data from individuals under 21. If we become aware that an account has been registered by someone under 21, that account will be suspended and any associated data reviewed in line with our terms. If you believe a minor has registered on the platform, please contact our support team immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time as the platform evolves or legal requirements change. When material changes are made, we will notify registered users via email or a prominent notice on the platform prior to the changes taking effect. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the platform after the effective date of any update constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, please contact the table plus ph support team via the support channel listed in your account dashboard. For general platform questions, our FAQ page covers the most common topics. You can also read about our full platform terms on the Terms & Conditions page.